VoIP Atlanta companies deserve

Before we begin our collaboration, our team of experts will assess your company’s IT infrastructure and VoIP needs. During the assessment, we will address your pain points, the frequency of phone calls, phone marketing campaigns, and required apps and software. That way, rather than implementing the tools your business has no use for, we ensure we install only the necessary technologies.

The biggest benefit of a VoIP system is its ability to integrate with other systems and incorporate various useful features. With InfoTank’s assistance, your company will gain access to valuable tools such as a help desk, call recording, online fax and text messaging, call forwarding, and CRM software. We will help you leverage these features to speed up your company’s growth and reach your desired goals.

Hardly anything is as frustrating as reaching out to your IT support and receiving only an automated voice message. Here at InfoTank, we are fully aware of that, and we make sure that our customers never have to talk to bots or stay on hold for too long. Our 24/7 live support is always available for assistance, with IT technicians answering all calls and resolving tickets swiftly.

To ensure your client communication and data remain secure while using VoIP, we implement state-of-the-art security solutions and regularly monitor your systems. As soon as a threat is detected, we remove it and perform root cause analysis to find out how the breach occurred. That helps us prevent similar issues in the future.

As your IT partner, we are a part of your team, dedicated to your successes just as much as to our own. Thus, we want to ensure your VoIP systems run smoothly, allowing you seamless communication with your clients, partners, and suppliers. Put your company’s IT infrastructure into our hands, and we’ll prove that we are worthy of your trust.

We take particular pride in our team’s efficiency and ability to implement new technologies quickly, identify potential pain points, and resolve tickets. However, our goal is to improve your company’s efficiency, too, ensuring that your business operations and client communication run smoothly at all times. So far, we have been successful, with our customers reporting a 30% efficiency increase in their day-to-day performance.

Speed is vital when an IT-related problem arises. Hence, InfoTank’s policy is to consistently work on its response time, attempting to break its own records with each new call. Our technicians are always on standby, ready to resolve your issues, be it through remote support or on-site intervention. That way, we help you avoid unplanned downtime and loss of potential customers.

When presenting your options or explaining the issues, we avoid using complicated IT jargon that our clients might not understand. Instead, we communicate with you openly and clearly, keeping you up to date with our activities related to your company. That way, you are always aware of your options and able to choose a strategy that suits your budget and goals.