IT Management · Atlanta, GA
Complete IT management
As your hands-on IT partner, we do all the heavy lifting in your IT environment, giving you the time and confidence to focus on growing your business.
From helpdesk and proactive maintenance to a virtual CIO at your fingertips, we manage your entire IT environment end to end — so everything just works, and you can get back to business.
What we do
Our IT Managed Services
Helpdesk & Support
Helpdesk and support you can trust
We provide fast managed IT support to reduce wait times, often resolving issues within minutes. We also invest in senior engineers, so you don’t have to wait for numerous escalations to have your issue resolved. Of course, if we can’t solve your issues remotely, we will be at your office in no time, because we are local to you. We do this with professionalism and integrity, at all times.
Proactive Maintenance
Proactive maintenance
Rather than wait for an IT problem to come up, we proactively ensure that your systems are running optimally at all times. By consistently cleaning and updating your computers, they have a longer lifespan, operate faster and keep your staff happy and productive. This way, you have little to no reason to call or see us, because everything works so perfectly. And when you do need to reach out, most of the time, we are already proactively working to fix the situation.
InfoTank has been instrumental in the IT growth strategy at Luv Carwash. As a fast moving startup, we’ve grown from 5 employees to 500 and InfoTank has been with us every step of the way. Our carwashes are located nationwide and they’ve been able to exceed our expectations. InfoTank has the expertise and flexibility we need to move at the speed of business.
Status Monitoring
Status monitoring
We understand your IT to a ‘T’ and will inform you whenever something requires your attention. Whether it is hardware that has exceeded its lifespan, needed patch updates, or possible efficiency gains, we keep you in the loop. We utilize RMM (Remote Monitoring and Management), which monitors uptime 24/7 and informs us of any outlier events.
Would you like to know more? Let’s connect!
Virtual CIO Services
Consult with a dedicated CIO
We frequently assess the impact of our partnership. We discuss past performance and evaluate our technical reports. Similarly, we plan for the future and discuss alignment practices. We essentially function as an integral part of your team from the outside, providing you with the insight of our decades of IT expertise in your industry, at a fraction of the cost of internal staffing. With our service, you have a virtual CIO at your fingertips to advise and consult when you need it.
Technology Alignment Process
Technology alignment process
To make sure that your company has the right-sized IT environment, that works like a well-oiled machine, we take the time to assess your needs in relation to your IT assets. Changing software (and hardware) might sting operationally for a day or two, but that one day of training can deliver years of efficiency gain. One-time or ongoing technology alignments avoid being shoe-horned into packages you do not need.
Project Planning
Project planning
More than just another vendor, we function as your strategic partner, ensuring that all your hardware and software investments yield amazing ROI. We take the time to fully understand your immediate needs as well as your short and long term expectations, and help you map out an IT environment around that.
By the numbers
IT services you can bank on…
20 years
Experience per tech
Our technicians average 20 years of experience each, enabling us to fix problems right, the first time!
5 – 500
Employee growth
We’ve scaled clients from a 5-person team to 500+ staff without missing a beat. Rapid growth? No problem.
100%
Customer satisfaction
Because we make our services as client-specific as possible, it’s practically impossible to fault!
25
Years in business
That’s over 156,000 hours (as a company) of proactively keeping customers happy with their IT…
Testimonials
See feedback from clients we have served over the years…
★★★★★
"Infotank is an awesome IT service. They do it all with a smile. Extremely fast response time, friendly, and very knowledgeable about computers and computer systems. Brandon in particular has been a huge help in getting a lot of our systems up and running. It has been a pleasure working with them and I would highly recommend them to anyone!"
★★★★★
"Our IT department has been outstanding! Ben went above and beyond to ensure our systems were running smoothly and helped resolve our issue quickly and professionally. We are grateful for the exceptional support and highly recommend Ben and the entire Infotank team!"
★★★★★
"I had a great experience with the Infotank IT support team. Ben was extremely helpful and patient while fixing an issue on my computer, and took the time to explain everything clearly."
★★★★★
"InfoTank has always been able to help me fix my computer/application issues in an extremely timely manner. Rob especially is very personable and never makes me feel like a computer dummy."
Beth PyleVerified Google review★★★★★
"InfoTank provides all the I.T. help I need for my small business. I still get good response times and help when I need it, plus great cybersecurity protection even though I'm really small."
★★★★★
"I have worked with Infotank for over 20 years. I trust them enough to refer my own valuable clients to them. Dave, Matt, and the crew have never let me down. Highest of recommendations."
D RhodesVerified Google review
Award-winning
Proudly Awarded Top 25 Small Business of the Year for 2026
Recognized for service, security and stability across the greater metro Atlanta area.
Questions
Frequently asked questions
What exactly is included in InfoTank’s IT management service?
It covers your entire IT environment end to end: helpdesk and support, proactive maintenance, 24/7 status monitoring through RMM tools, virtual CIO consulting, technology alignment, and project planning. We do the heavy lifting so everything just works and you can get back to business.
Do you resolve issues remotely or come on-site?
Most issues are handled remotely, often resolved within minutes, by senior engineers rather than layers of escalation. And when a problem needs someone in the room, we come to your office, because we’re local, veteran-owned, headquartered in Marietta, and serving Cobb County and Atlanta, GA.
We don’t have an in-house IT department — is this a fit for us?
That’s exactly who IT management is built for. We function as an integral part of your team from the outside, with virtual CIO insight at a fraction of the cost of internal staffing, and our technology alignment process right-sizes your environment so you’re never shoe-horned into packages you don’t need.
How does day-to-day support actually work once we’re a client?
You can call 770-924-7309, submit a support ticket, connect through remote support, or log into the client portal. Office hours are Monday–Friday, 8–5:30 ET, with a 24/7 emergency phone line. And because our Remote management watches around the clock, we’re often already working on a fix before you reach out.
What does switching from our current IT provider look like?
It starts with a no-obligation discovery call, and to protect service quality and keep onboarding pain-free we only take on three new clients per month. The partnership is also backed by our risk-free 90-day trial, request your discovery call below.
How much do Managed IT Services cost?
Costs can vary depending on many factors, such as number of users, computers, emails, servers, infrastructure and software. However, a rough estimate is $100–$150 per user. Contact us now for a free, no-obligation quote on exactly what your services would cost.
Get in touch
Reach out today to claim all these benefits
Here’s what you get when you reach out today:
- Smooth, fully handled onboarding – we manage the transition from your current provider.
- Enterprise-grade cybersecurity stack rolled out to your environment immediately.
- 90-day free exit guarantee – If you’re not thrilled, cancel within 90 days with no questions asked (ps: nobody ever has).
To protect service quality and ensure a pain-free onboarding, we only take on three new clients per month. Send us a message to secure a slot.
Send us a message
No obligation, no pressure — just a short conversation about your IT.