Managed IT and Cybersecurity for Professional Service Firms

Remote Support

Proactive IT Maintenance · Atlanta, GA

Facing tech troubles? We’ve got you covered

Are unexpected tech issues throwing a wrench in your business plans? Imagine having to stop everything because your network decides to take a nap or spending precious minutes wrestling with buggy software.

These tech hiccups drain your productivity, cost you money, and crank up your stress levels — and you’re not alone. With InfoTank’s proactive IT maintenance, you can wave goodbye to those pesky interruptions.

G

★★★★★

5.0

Google Rating · 108 Reviews

Proactive IT maintenance technician monitoring systems for an Atlanta business
25 yearsin business
Veteran ownedLocally operated · 98% retention
Microsoft Microsoft Azure Dell SonicWall Microsoft Exchange Hyper-V
Proactive IT maintenance checklist protecting a small business against downtime

100% customer satisfaction assured

Proactive IT maintenance: your secret weapon

Proactive IT maintenance is like having a protective shield for your business’s technology. It involves regularly checking, updating, and fixing your IT systems to prevent problems before they happen. Imagine never having to deal with unexpected tech issues that disrupt your work — with proactive maintenance, your IT team keeps a constant watch on your systems, so you can avoid surprise crashes or costly downtime.

This means your business can run smoothly, and you can focus on what you do best. By taking care of your IT equipment ahead of time, you also save money in the long run — regular proactive maintenance extends the life of your hardware and software, so you don’t have to spend on emergency repairs or replacements.

Ready to stop firefighting IT issues and start preventing them?

Proactive IT maintenance that keeps an Atlanta business's systems running efficiently

Operational efficiency

Boost your operational efficiency now

By addressing issues before they escalate, we keep your operations running smoothly and efficiently — minimizing downtime and disruptions so your team never loses momentum.

  • Proactive IT maintenance — addressing issues before they escalate, we ensure your operations run smoothly and efficiently, minimizing downtime and disruptions.
  • Expert system management — our team of professionals keeps your systems optimized, allowing you to concentrate on scaling your business without IT worries.
  • Enhanced productivity and profitability — with our support, you experience increased productivity and profits as your business operates seamlessly.

By the numbers

IT services you can bank on…

20 years

Experience per tech

Our technicians average 20 years of experience each, enabling us to fix problems right, the first time!

5 – 500

Employee growth

We’ve scaled clients from a 5-person team to 500+ staff without missing a beat. Rapid growth? No problem.

100%

Customer satisfaction

Because we make our services as client-specific as possible, it’s practically impossible to fault!

25

Years in business

That’s over 156,000 hours (as a company) of proactively keeping customers happy with their IT…

Testimonials

See feedback from clients we have served over the years…

G★★★★★5.0108 Reviews

★★★★★

"Infotank is an awesome IT service. They do it all with a smile. Extremely fast response time, friendly, and very knowledgeable about computers and computer systems. Brandon in particular has been a huge help in getting a lot of our systems up and running. It has been a pleasure working with them and I would highly recommend them to anyone!"

AMArya MoradiniaVerified Google review

★★★★★

"Our IT department has been outstanding! Ben went above and beyond to ensure our systems were running smoothly and helped resolve our issue quickly and professionally. We are grateful for the exceptional support and highly recommend Ben and the entire Infotank team!"

RSRenee ShockleyVerified Google review

★★★★★

"I had a great experience with the Infotank IT support team. Ben was extremely helpful and patient while fixing an issue on my computer, and took the time to explain everything clearly."

AZAnya ZarateVerified Google review

★★★★★

"InfoTank has always been able to help me fix my computer/application issues in an extremely timely manner. Rob especially is very personable and never makes me feel like a computer dummy."

Beth PyleBeth PyleVerified Google review

★★★★★

"InfoTank provides all the I.T. help I need for my small business. I still get good response times and help when I need it, plus great cybersecurity protection even though I'm really small."

PPemberleyVerified Google review

★★★★★

"I have worked with Infotank for over 20 years. I trust them enough to refer my own valuable clients to them. Dave, Matt, and the crew have never let me down. Highest of recommendations."

D RhodesD RhodesVerified Google review
Top 25 Small Business of the Year award badge

Award-winning

Proudly Awarded Top 25 Small Business of the Year for 2026

Recognized for service, security and stability across the greater metro Atlanta area.

Questions

Frequently asked questions

What exactly is included in InfoTank’s proactive IT maintenance?

Regular checking, updating, and repair of your IT systems before problems surface, our team keeps a constant watch on your environment, addresses issues before they escalate, and keeps your systems optimized through expert management. That ongoing care also extends the life of your hardware and software, so you avoid spending on emergency repairs or replacements.

We already have an IT provider — how does switching to InfoTank work?

Onboarding is smooth and fully handled: we manage the transition from your current provider and roll out our enterprise-grade cybersecurity stack to your environment immediately. To protect service quality we only take on three new clients per month, so request your discovery call below to secure a slot.

What size business is proactive maintenance a fit for?

We work with Atlanta-area organizations from roughly 5 to 150 users, and as a veteran-owned, locally operated company based in Marietta, we serve businesses across Cobb County and Atlanta metro. If your team is stuck firefighting IT issues instead of preventing them, this service was built for you.

What if InfoTank doesn’t work out for us?

Every new engagement is backed by our 90-day free exit guarantee, if you’re not thrilled, cancel within 90 days with no questions asked (nobody ever has). You also have the reassurance of a 5.0-star Google rating across 108 reviews and a 98% client retention rate.

How does day-to-day support actually work once we’re a client?

You can reach our team by phone at 770-924-7309, submit a ticket at /help-form, connect through remote tools at /remote-support, or log in to the client portal at portal.infotank.com. Office hours are Monday–Friday, 8–5:30 ET, with a 24/7 emergency phone line — and being locally operated means Cobb County and Metro Atlanta, GA businesses get genuinely local support.

Get in touch

Reach out today to claim all these benefits

Here’s what you get when you reach out today:

  • Smooth, fully handled onboarding – we manage the transition from your current provider.
  • Enterprise-grade cybersecurity stack rolled out to your environment immediately.
  • 90-day free exit guarantee – If you’re not thrilled, cancel within 90 days with no questions asked (ps: nobody ever has).
Only three new clients per month

To protect service quality and ensure a pain-free onboarding, we only take on three new clients per month. Send us a message to secure a slot.

Send us a message

No obligation, no pressure — just a short conversation about your IT.