Managed IT and Cybersecurity for Professional Service Firms

Remote Support

IT Support · Roswell, GA

IT Support in Roswell, GA for Local Businesses

Boost your business with IT Support in Roswell, GA, for secure, efficient operations and more time to grow. Complimentary infrastructure and cybersecurity assessment included.

Enjoy peace of mind with proven results from our local support company — a proven 30% increase in efficiency, backed by 25 years supporting Georgia companies and a 100% customer satisfaction rating. Fast, local help desk support from real people who know your systems.

G

★★★★★

5.0

Google Rating · 108 Reviews

InfoTank IT support team serving Roswell, GA businesses
Veteran ownedLocally operated · 98% retention
Microsoft Microsoft Azure Dell SonicWall Microsoft Exchange Hyper-V
Why local Roswell, GA businesses choose InfoTank for managed IT services

The one-stop IT partner Roswell trusts

Why choose our managed IT services in Roswell, GA?

Discover how our solutions make your business run smoother and safer. Here’s what sets our local support apart:

  • Save time, stress less — we handle your tech, so you can focus on your business. No more IT headaches or wasted hours troubleshooting.
  • Boost your business efficiency — we boost your business with a proven 30% increase in efficiency. Our solutions streamline your workflow and keep everything running smoothly.
  • Stay secure, always — quarterly cybersecurity assessments keep your data safe. We monitor threats and fix problems before they become disasters.
  • No long-term contracts — get premium IT solutions without the premium price tag. Our flexible plans mean you’re never locked in — just happy.
  • Rapid response, every time — guaranteed rapid incident response, supported by MDR/SOC services available 24×7. When you need us, we’re there — day or night.

IT made easy, secure & hands-off

What features make our IT support services in Roswell, GA, simple and powerful?

We make IT easy for you with automation, security, and always-on support.

  • Remote support made easy — get help from our technicians without waiting. Most issues are fixed remotely, saving you time and hassle.
  • Cybersecurity you can trust — we protect your business with strong cybersecurity solutions. Your data and systems are always monitored and defended.
  • Automated backups — never worry about lost files. Our automated backups keep your business data safe and ready to restore.
  • 24×7 MDR platform — many don’t realize we’ve built our own 24×7 Managed Detection & Response (MDR) platform, with a dedicated Security Operations Center (SOC) that constantly monitors clients in real time.
  • Proactive monitoring — we spot problems before they affect your business. Our systems keep watch so you don’t have to.
  • Simple onboarding — switching to us is easy. We handle setup, migration, and training so you can get started with zero stress.
Managed IT support features for Roswell, GA businesses — efficiency, customer satisfaction, and years of local experience

Ready to simplify your IT with support built for Roswell?

An InfoTank help desk technician providing responsive IT support for Roswell

What you’re getting with us

What you’re getting with our IT support services in Roswell, GA

You get better customer service, all local employees, and faster response times — plus a proven 30% efficiency boost. We’re your lifelong IT partners, committed for the long haul, and the one-stop IT partner businesses trust across the Atlanta metro.

Get premium IT solutions without the premium price tag, and enjoy fast, personalized help from our own experts. Our team holds certifications including Microsoft Partner, Dell Premier Partner, and Certified SonicWall Security Administrator, with deep expertise in Microsoft Server Administration, Exchange/O365, HIPAA compliance, and virtualization with Hyper-V, Azure, and VMware. We support Roswell businesses with 10–100 employees, delivering peace of mind and simplicity every step of the way.

Top 25 Small Business of the Year award badge

Award-winning

Proudly Awarded Top 25 Small Business of the Year for 2026

Recognized for service, security and stability across the greater metro Atlanta area.

Testimonials

See feedback from clients we have served over the years…

G★★★★★5.0108 Reviews

★★★★★

"Infotank is an awesome IT service. They do it all with a smile. Extremely fast response time, friendly, and very knowledgeable about computers and computer systems. Brandon in particular has been a huge help in getting a lot of our systems up and running. It has been a pleasure working with them and I would highly recommend them to anyone!"

AMArya MoradiniaVerified Google review

★★★★★

"Our IT department has been outstanding! Ben went above and beyond to ensure our systems were running smoothly and helped resolve our issue quickly and professionally. We are grateful for the exceptional support and highly recommend Ben and the entire Infotank team!"

RSRenee ShockleyVerified Google review

★★★★★

"I had a great experience with the Infotank IT support team. Ben was extremely helpful and patient while fixing an issue on my computer, and took the time to explain everything clearly."

AZAnya ZarateVerified Google review

★★★★★

"InfoTank has always been able to help me fix my computer/application issues in an extremely timely manner. Rob especially is very personable and never makes me feel like a computer dummy."

Beth PyleBeth PyleVerified Google review

★★★★★

"InfoTank provides all the I.T. help I need for my small business. I still get good response times and help when I need it, plus great cybersecurity protection even though I'm really small."

PPemberleyVerified Google review

★★★★★

"I have worked with Infotank for over 20 years. I trust them enough to refer my own valuable clients to them. Dave, Matt, and the crew have never let me down. Highest of recommendations."

D RhodesD RhodesVerified Google review

Questions

Frequently asked questions

Will InfoTank actually come on-site, or is everything handled remotely?

Both. We’re headquartered at 3115 Roswell Rd. Suite 101 in Marietta and serve businesses across Cobb County and the Atlanta metro area, so if you’re in our service area, on-site visits are part of normal coverage, not a special request. Most day-to-day issues are resolved faster remotely, but we’re close enough to be there when hands-on work is needed.

Once we’re a client, how do we actually reach support day to day?

Whichever way is fastest for you: call 770-924-7309, submit a ticket at /help-form, connect through our remote tools at /remote-support, or log in to the client portal at portal.infotank.com. Office hours are Monday–Friday, 8–5:30 ET, and our phone line is answered 24/7 for emergencies.

Which of your services are available to a business in my area?

All of them, location doesn’t limit the menu. Businesses anywhere in our coverage area can engage any of our four service families: IT management, IT infrastructure, cybersecurity, and web development, individually or combined under one provider.

Why work with a local MSP instead of a national help desk?

InfoTank is veteran-owned and locally operated, founded by Matt Canavan, a Citadel graduate and USAF veteran, and we support clients across the Atlanta metro from our Marietta headquarters. That local accountability is reflected in our 5.0-star Google rating across 108 reviews.

We already have an IT provider. What does switching to InfoTank look like?

It’s lower-risk than most owners expect: InfoTank offers a risk-free 90-day trial, so you can evaluate the fit before making a long-term commitment. Start with the form at #contact or call 770-924-7309, and we’ll walk you through the transition from your current provider.

Get in touch

Reach out today to claim all these benefits

Here’s what you get when you reach out today:

  • Smooth, fully handled onboarding – we manage the transition from your current provider.
  • Enterprise-grade cybersecurity stack rolled out to your environment immediately.
  • 90-day free exit guarantee – If you’re not thrilled, cancel within 90 days with no questions asked (ps: nobody ever has).
Only three new clients per month

To protect service quality and ensure a pain-free onboarding, we only take on three new clients per month. Send us a message to secure a slot.

Send us a message

No obligation, no pressure — just a short conversation about your IT.