Managed IT and Cybersecurity for Professional Service Firms

Remote Support

IT Services · Norcross, GA

Expert IT Services in Norcross, GA You Wouldn’t Want to Miss

Tired of tech headaches slowing you down? Our IT services in Norcross are built to keep your business running smoothly, so you can finally focus on growth, not glitches.

We’re not just another provider in Norcross — we’re your local partner, offering managed IT services designed to optimize your operations, reduce downtime, and deliver expert support exactly when and how you need it. Backed by 25 years supporting Georgia companies, a proven 30% increase in efficiency, and a 100% customer satisfaction rating.

G

★★★★★

5.0

Google Rating · 108 Reviews

IT professional providing managed IT services in Norcross, GA while supporting a local business team
Veteran ownedLocally operated · 98% retention
Microsoft Microsoft Azure Dell SonicWall Microsoft Exchange Hyper-V
Business owner in Norcross looking over downtown development plans with laptop open

Your local IT partner in Gwinnett County

Welcome to Norcross, GA

Norcross, GA, isn’t just part of metro Atlanta — it’s one of the fastest-growing business hubs in Gwinnett County. Close to major highways and home to a wide variety of industries, Norcross offers access to talent, infrastructure, and opportunity. But with growth comes complexity. As your company scales, your tech needs change, and outdated systems or unreliable support can cost you time, money, and peace of mind. That’s where we come in.

The benefits of working with our Norcross IT team

  • Get peace of mind — rest easy knowing your systems are monitored 24/7 with proactive alerts and fast response.
  • Save time and reduce costs — say goodbye to constant troubleshooting and hello to a cost-effective, fully managed approach.
  • Stay compliant — from HIPAA to industry-specific regulations, we help you safeguard your data and your reputation.
  • Stay connected — we design IT setups that ensure seamless connectivity across your office, remote staff, and devices.
  • Scale with confidence — our systems grow with you. Whether you’re five people or five hundred, we tailor to your pace and goals.

Built around your Norcross business

The features designed to support your Norcross business

Here’s what you can expect when you choose our managed IT services in Norcross — a suite of services built to simplify your tech, from support tickets to project management, and tailored to fit your company’s size, goals, and growth stage.

  • Tailored solutions for your business needs — we customize every setup to align with your exact goals, budget, and operations.
  • Strategic IT planning — we act as your virtual CIO, helping you map a tech strategy that supports long-term growth.
  • Expert cybersecurity solutions — from cloud-based backups to endpoint protection and spam filtering, we help you stay protected.
  • Cloud services and mobility — access files, apps, and systems anywhere, securely and efficiently, with cloud services that scale.
  • Reliable support team — get help fast from experienced engineers who understand the local market and your business.
IT specialist reviewing cloud service dashboard with client in a tech-focused Norcross business setting

Ready to simplify your IT with support built for Norcross?

Certified IT expert displaying industry-recognized badges from Microsoft, Dell, and HIPAA compliance for Norcross businesses

Accredited, local, and built to last

What am I getting with managed IT services in Norcross?

We don’t just work in Norcross — we understand it. Our managed services are tailored for the businesses that power this area, from healthcare providers and private schools to growing tech firms and small business owners. If you’re in Gwinnett County, we’re ready to support you.

We’re proud to be a Microsoft Partner, Dell Partner Direct, and SonicWall Certified — so you get access to cutting-edge tools, secure infrastructure, and the latest technology, all managed with precision and care. We’re also HIPAA compliant, ensuring businesses in healthcare and other regulated industries stay protected and aligned with industry best practices. You’re not just hiring another provider in Norcross — you’re choosing a partner who’s here to help your business grow, adapt, and thrive.

Top 25 Small Business of the Year award badge

Award-winning

Proudly Awarded Top 25 Small Business of the Year for 2026

Recognized for service, security and stability across the greater metro Atlanta area.

Testimonials

See feedback from clients we have served over the years…

G★★★★★5.0108 Reviews

★★★★★

"Infotank is an awesome IT service. They do it all with a smile. Extremely fast response time, friendly, and very knowledgeable about computers and computer systems. Brandon in particular has been a huge help in getting a lot of our systems up and running. It has been a pleasure working with them and I would highly recommend them to anyone!"

AMArya MoradiniaVerified Google review

★★★★★

"Our IT department has been outstanding! Ben went above and beyond to ensure our systems were running smoothly and helped resolve our issue quickly and professionally. We are grateful for the exceptional support and highly recommend Ben and the entire Infotank team!"

RSRenee ShockleyVerified Google review

★★★★★

"I had a great experience with the Infotank IT support team. Ben was extremely helpful and patient while fixing an issue on my computer, and took the time to explain everything clearly."

AZAnya ZarateVerified Google review

★★★★★

"InfoTank has always been able to help me fix my computer/application issues in an extremely timely manner. Rob especially is very personable and never makes me feel like a computer dummy."

Beth PyleBeth PyleVerified Google review

★★★★★

"InfoTank provides all the I.T. help I need for my small business. I still get good response times and help when I need it, plus great cybersecurity protection even though I'm really small."

PPemberleyVerified Google review

★★★★★

"I have worked with Infotank for over 20 years. I trust them enough to refer my own valuable clients to them. Dave, Matt, and the crew have never let me down. Highest of recommendations."

D RhodesD RhodesVerified Google review

Questions

Frequently asked questions

Will InfoTank actually come on-site, or is everything handled remotely?

Both. We’re headquartered at 3115 Roswell Rd. Suite 101 in Marietta and serve businesses across Cobb County and the Atlanta metro area, so if you’re in our service area, on-site visits are part of normal coverage, not a special request. Most day-to-day issues are resolved faster remotely, but we’re close enough to be there when hands-on work is needed.

Once we’re a client, how do we actually reach support day to day?

Whichever way is fastest for you: call 770-924-7309, submit a ticket at /help-form, connect through our remote tools at /remote-support, or log in to the client portal at portal.infotank.com. Office hours are Monday–Friday, 8–5:30 ET, and our phone line is answered 24/7 for emergencies.

Which of your services are available to a business in my area?

All of them, location doesn’t limit the menu. Businesses anywhere in our coverage area can engage any of our four service families: IT management, IT infrastructure, cybersecurity, and web development, individually or combined under one provider.

Why work with a local MSP instead of a national help desk?

InfoTank is veteran-owned and locally operated, founded by Matt Canavan, a Citadel graduate and USAF veteran, and we support clients across the Atlanta metro from our Marietta headquarters. That local accountability is reflected in our 5.0-star Google rating across 108 reviews.

We already have an IT provider. What does switching to InfoTank look like?

It’s lower-risk than most owners expect: InfoTank offers a risk-free 90-day trial, so you can evaluate the fit before making a long-term commitment. Start with the form at #contact or call 770-924-7309, and we’ll walk you through the transition from your current provider.

Get in touch

Reach out today to claim all these benefits

Here’s what you get when you reach out today:

  • Smooth, fully handled onboarding – we manage the transition from your current provider.
  • Enterprise-grade cybersecurity stack rolled out to your environment immediately.
  • 90-day free exit guarantee – If you’re not thrilled, cancel within 90 days with no questions asked (ps: nobody ever has).
Only three new clients per month

To protect service quality and ensure a pain-free onboarding, we only take on three new clients per month. Send us a message to secure a slot.

Send us a message

No obligation, no pressure — just a short conversation about your IT.