Speedy growth? No Problem!
The only (local) IT support team you need to grow your business at record speed!
(Hint; we’ve done it before)
With our custom-designed solutions and near-instant helpdesk, you’d understand why 100s of businesses trust us to help them grow faster with IT
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How’s your business thriving in today’s high-tech world?
It’s no longer news… For your business to stand out or (even) survive post pandemic, you need to do everything possible to get technology actively working FOR you.
For some business owners, this meant hiring 1 or 2 in-house IT support staff…
Or just calling Mike (the IT guy) from downtown whenever a computer was acting up or emails wouldn’t work…
Some others have gone as far as signing 2-year contract deals with some 3-man IT support company (that clearly would be out-of-hands with a few extra clients!)...
Others (especially in Atlanta) are hanging on for dear life, relying on an IT provider that is overseas!
Let’s be real, solutions like these have kept you stuck in an IT environment that slows you down, keeps you confused, makes work a drag, and puts your business at risk of malware attacks…
Clearly, you’d need A WHOLE LOT MORE than that to “THRIVE” with technology.
Check out these stats from the US Chamber of Commerce…
“87% of small to mid-sized business owners in the US believe technology has helped them grow in challenging conditions, while 86% of them believe that technology helped them survive through the global pandemic”
More than just a necessary evil, IT should be the rocket fuel that your business needs to grow at record speed. But why isn’t IT looking that way for you?
Dear business owner, we get it…
You’ve had to deal with IT on your own. Or worse, you’ve been stuck with a mediocre IT support company that isn’t as responsive as you were made to believe on the sales call.
Or an IT guy that clearly lacks the expertise to significantly improve your IT experience. There’s always one IT problem or another, and the expenses keep piling up to high heavens.
Worse still? Your calls go unanswered time and time again, leaving you to tackle the same IT problems without professional help, for days.
Sometimes, they simply cannot show up onsite to give you the quality of support you need, because they’re overseas!
So much for “support”, right?
Your business is important, and should be treated that way…
You deserve a readily-available team of genius IT experts to provide you with IT support right when you need it - and no later.
Granted, a full-time team of IT experts may not be your wisest investment just yet… But that doesn’t mean you shouldn’t get that level of dedication and support from cost-effective alternatives!
Because the truth is; all your business-growth strategies would come crashing down on you, if you lack the infrastructure to support such growth.
The goal isn’t just to scale your business, it’s to scale sustainably - backed by an IT environment that can easily scale to support such growth and much more!
Imagine an IT environment where...
Instead of having sleepless nights, worried sick about the security and continuity of your business and the hell-hole that your IT is
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You get IT experts proactively ensuring that your systems are absolutely secure and perform seamlessly, no matter what…
Instead of facing the same IT issues over and over, without any clear understanding of the root cause
You have access to IT experts that dig into IT problems and solve them once and for all - from the root - never to return again!
Instead of dropped emails and endless tickets before support is provided
Your call gets picked up in minutes, rather than hours (by an experienced tech who attempts to solve the problem immediately).
Instead of making do with only remote support, because your IT partner is on a different continent!
You get access to world-class IT support from a local team that provides remote and on-site, boots-on-the-ground assistance with technology!
Instead of making do with one-size-fits-all, cookie-cutter-type IT strategies, that have little to no impact on your business
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You get IT experts (with 20 years of experience each) to look at your processes and custom-fit IT strategies that would make work over 30% more efficient for you!
Instead of needing a new expert for every new aspect of IT you need help with
You get a team of IT experts to handle every aspect of your business IT needs, from web design all the way to cybersecurity and everything in between…
Instead of putting your business at risk of crashing to the ground as a result of disasters and cyberattacks
You receive multi-layered disaster recovery and cybersecurity for your business, the same quality as what the Fortune-500s get…
This is the quality of IT support that the team over at InfoTank assures your growing business of…
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We've been exceeding expectations since the dot.com era...
InfoTank is an industry-leading IT support company that has been helping businesses thrive with information technology since 1998! We have clients right now that have been with us from the very beginning, and their testimony of us has always been that we “go over and beyond”.
Regardless of how amazingly we’ve grown as a company in 24 years, we have not once lost our sense of family. And it’s a conscious effort - because that’s what sets us apart from the sea of IT companies in Atlanta.
We care deeply and we’re expressive about it. We care about your business growth. We care that your IT is causing you sleepless nights. We express this care by being right on time when you call for help, and paying attention to every detail of your business, in order to custom-create the best-suited solution for you!
Hundreds of businesses rely on our 100+ years of combined experience!
"I trust them enough to refer my own valuable clients to them"
"I have worked with Infotank for over 20 years. I trust them enough to refer my own valuable clients to them. Dave, Matt, and the crew have never let me down. Highest of recommendations."
"They are a one-stop-shop for IT support and I'll be with them for many more years"
"InfoTank are true technical experts. They take great care of my company computers and servers. They respond very quickly and always fully resolve the problem to my satisfaction. I like how they have a web development team too that helps out with my website. They are a one stop shop for IT support and I'll be with them for many more years to come."
"It seems like my issues are first on their list"
"Clayton provides excellent support for software and hardware issues. It seems like my issues are first on their list! Besides knowledge and ability, Clayton is also thoughtful and does not make fun of my lack of "computerese" or "computer abilities". He explains carefully and kindly."
"They work diligently to solve whatever the problem may be"
"InfoTank has been absolutely wonderful to work with and very helpful and attentive to any issues we've had with technology. They work diligently to solve whatever the problem may be and if they cannot immediately resolve the problem, they are great with helping with a temporary solution until a permanent resolution can be made. Clayton and his team are very courteous, respectful and professional and have been a joy to work with!"
As a veteran-owned company, we're heavily SERVICE-oriented
Our goal is simple, to serve your business like we’ve served the nation. Why? Because we believe that businesses are the future of America - and any nation for that matter!
If we can play our part in ensuring that you can focus on growth, without worrying about IT - we’re winning. We’re doing that successfully for over 100 businesses presently. If we can do that for 100 more businesses (because we have the capacity to), we believe that we’re playing a vital role in nation-building.
We took LUV carwash (a new start-up company at the time) from 5 employees to 500 employees. We were able to meet all of their changing IT needs as they grew across the nation!
We currently manage all of the IT services for a private school with over 900 users. Through dozens of more results like that, we’re helping reshape lives and businesses nation (and world) wide.
- We supported LUV Carwash’s IT from 5 - 500 staff
- 100% customer retention and satisfaction
- Some clients have been with us for over 20 years
We go over and beyond with our fully managed IT services
We take care of everything IT for you, so that you can focus on your business. Here’s what you can expect…
Laser-fast response times (say goodbye to downtime)
Our engineers are ready to pick up the call swiftly when you reach out for help. Because we remotely monitor your systems, most of the time, we are already fixing the issue before you call.
With a 90% same-day resolution rate, you can be assured that your business wouldn’t be slowed to a crawl as a result of unforeseen IT challenges. So yes, you can practically say goodbye to downtime.
100% personalized service (custom-fit solutions)
Your business is unique, and the IT solutions and services you get should be unique to you as well. We can’t wrap our heads around one-size-fits-all IT solutions, they simply cannot get you any revenue-impacting results.
Over the years, we have taken it upon ourselves to pay attention to every need your model has and meet those needs in a timely manner, with tailored solutions. Also, our clients are much more than “customers”, they are family. The engineers know you by name, understand your needs and ensure they are met to precision, every single time.
Locally available (all Atlanta-based employees)
Every engineer on our team is Atlanta-based and able to show up onsite if you need us to. A huge differentiator for InfoTank is that we are local to our Atlanta family. We don’t want to just provide remote support (which we do extremely well) and leave it at that.
We want to be present for cabling, networking, and other IT needs that require our physical presence. Also, we do not outsource anything, our in-house engineers are more than enough to keep you completely satisfied. So, while we cater to clients worldwide, if you’re in Atlanta - we can easily drive by in minutes to solve your IT problems.
Highly skilled techs (20 years of experience each)
Every engineer on our team is Atlanta-based and able to show up onsite if you need us to. A huge differentiator for InfoTank is that we are local to our Atlanta family. We don’t want to just provide remote support (which we do extremely well) and leave it at that.
We want to be present for cabling, networking, and other IT needs that require our physical presence. Also, we do not outsource anything, our in-house engineers are more than enough to keep you completely satisfied. So, while we cater to clients worldwide, if you’re in Atlanta - we can easily drive by in minutes to solve your IT problems.
Exceptional customer service (we treat you like family)
We’ve been at this since 1998 and we’ve not one day lost our sense of family - that’s how committed we are to offering exceptional service. To us, “treating you like family” simply means we provide you with personalized care - meeting your specific needs, as they evolve year after year.
We do this because, apart from the fact that we deeply care, our reputation is on the line. A single 2-star review on Google would give us an image we don’t want - we want to be the 5-star IT partner, online and in reality.
No long-term contracts (stay because you want to)
We’ve been in business long enough to know that it’s best to work with clients who really want to work with you. Rather than tying you down with age-long contracts, we strive to earn your business month after month by exceeding expectations!
We want you to stay because you absolutely love us and can’t imagine IT without us - not because we slid a contract in there somewhere.
No matter your IT needs, we have the expertise to meet them all
Here are some of the IT services we provide to small to mid-sized businesses:
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Remote Support
We proactively monitor your systems and provide remote support whenever you need assistance. Our techs are swift, pick up the phone speedily and walk you through the best solution for you at that time. Our aim is to ensure business continuity, no matter the issue.
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Cyber Security
Think about this, you spend years building your business, but it takes minutes for a hacker to crash it to the ground. Cybercriminals can easily penetrate 93% of organizations’ networks. As of 2021, 46% of cybersecurity breaches impacted small and midsize businesses. The average cost of a small-business breach is $108,000.
With InfoTank, you don’t have to be a cyber statistic. With our state-of-the-art cyber security measures, we ensure that your business is bulletproof and secure. We also help you build a human firewall around your assets, by training your staff to avoid recent trends and threats.
- Endpoint Detection & Response
- Spam Filtering
- Firewalls & VPN
- Security Training
Data backup and disaster recovery
What happens if an unforeseen disaster hits your city, or a thunderstorm starts right now and messes with your servers… Would you be able to get right back to work, or would that grind your business to a halt?
If you can’t operate without your data, it only makes sense that it is readily available whenever you need it. That’s what you get with us as your managed IT services provider. We keep you prepared for anything… While others are trying to figure out their next steps, you’ll be thriving.
- We perform disaster recovery tests to proactively ensure you’re ready for anything
- We offer cloud-based and on-premise backup solutions
- We include backups for your service providers, such as Microsoft 365
Network services
All businesses need secure, reliable, and fast networks for their day-to-day operations. We have in-house networking experts that assist you with this by managing and monitoring network security and stability.
- Network Throughput and Consistency
- External Threats & Firewall Monitoring
- Security Policies and Procedures Enforced
- Internal and APT (Advanced Persistent Threats)
Cloud solutions
94% of businesses use one variant of cloud services or the other today. However, it’s obvious that they are not all enjoying the profit-enhancing benefits of having access to enterprise-grade data security, backup, and availability.
At InfoTank, we can help you take advantage of the cloud, make your remote working experience seamless, and centralize your data at a fraction of the cost of traditional systems. Finally, let go of your aged, energy and money-draining servers and step into the new normal.
- Work from anywhere, with equal security and efficiency
- Have real-time access to your data, no matter what
- Remove the costs of server maintenance from your IT budget
ISP and VoIP
As partners with Comcast, AT&T, Nextiva, Ring Central, and more, we have what it takes to negotiate rock-bottom pricing for your business. We also ensure that every installation is done to perfection, at no extra cost to you.
No need to deal with the hassle, we can take it off your plate and leave you with the results - the most crystal clear office calls you’ve ever made, at a fraction of your legacy telecom costs!
Virtual CIO services
We function as a crucial part of your team from the outside. By taking advantage of our Virtual Chief Information Officer service, you get access to our 100+ years of IT expertise, at a mere fraction of the cost of internal staffing.
The strategies we provide you are 100% tailored to your specific needs, and would generate real results in the short and long term.
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Custom website development
We have all it takes to handle every single aspect of your IT, including web design. Our web design and systems integration experts help you build tools to automate your business functions and we integrate that with your current systems. Watch your efficiency skyrocket with the right custom web solution.
- APIs
- Content Management Systems
- Databases
- E-Commerce
- Hosting
- Inventory
- Sales systems
- Integration
Don’t take our word for it, see what some more clients have to say
"Responsive — even when I had tech issues at night or on weekends"
"I’ve worked with Dave and Matt for more than a decade. They and Clayton are knowledgeable … and responsive — even when I had tech issues at night or on weekends. Clayton clearly explains and fixes any issue I’m having. Sometimes he can walk me through an issue on the phone to fix it. Sometimes he says, “I’ll be right there” and he comes quickly. I appreciate his prompt responses and resolutions of my issues. Great sense of humor, too!"
"Able to figure out my issues quickly and with precision"
"Very quick to respond, very knowledgeable, able to figure out my issues quickly and with precision. Very friendly, patient, and professional."
"We have worked with InfoTank for about 14 years"
"We have worked with InfoTank for about 14 years. Throughout that time, InfoTank has helped us create a cutting-edge website to serve our parish community. Their knowledge, expertise, creativity, and willingness to think outside of the box yielded a platform that many parishes have admired throughout the country. Additionally, they oversee aspects of our IT (network, cybersecurity, web design, etc.)."
"Dug to get to the root of my issue and fixed it"
"Clayton has always been very helpful to me at Whitefield. He's always dug to get to the root of my issue and fixed it in a timely turnaround. He always is determined to make my experience at work run smoothly and it's greatly appreciated."
You could be the next business with those results… AT NO COST!
(T’s and C’s apply)
To give you a foretaste of just how responsive, proactive, and tailored to your needs our managed IT services are, we are doing something we’ve hardly ever done in our 24 years in business.
We are giving a handful of small to mid-sized businesses the opportunity to test-drive our managed IT services for 1 whole month, absolutely FREE of charge!
Why?
Aside from the fact that we really believe in the SMB space, we have another reason for putting this offer out…We want to give you the opportunity to experience what it’s like to have your IT managed by a team of IT experts with over 100 years of experience combined!
Because we know that, once you have that experience, you’d never again be able to cope with anything less.
In essence, the 1-month Free Test Drive is our way of showing you what the future holds, once you make us your IT partner.
And remember, we actively work hard to win your business month after month. So the amazing IT experience we provide you with in this free month, would only be the tip of the iceberg
Note: This is a very limited-time offer, and businesses would be responded to on a first-come-first-serve basis!
Also, the 1-month Free Test Drive is specifically for businesses with a team of 10 - 200 staff (onsite and remote)
What exactly do you get when you sign up for the 1-month Free Test Drive?
- Laser-fast response times (say goodbye to downtime)
- 100% personalized service (custom-fit solutions)
- Exceptional customer service (we treat you like family)
- No long-term contracts (stay because you want to)
- Remote Support (solve IT issues over the phone)
- Cyber security assessment and measures (secure your vital data)
- Data backup and disaster recovery tests and support
- Network consultation and support
- Virtual CIO services (get tailored IT strategies that would provide trackable results)
Our clients keep going on and on about the quality of services we offer
(and you could be next)
"Explains technical things in a way that I understand"
"Clayton Richards and the InfoTank team is always so helpful when I have an IT question. He takes time to explain exactly what the issue is and how I can avoid making that same mistake again. I appreciate the way he explains technical things in a way that I understand. He also gives me suggestions if there is a simpler way to complete the task I am working on. He comes as quickly as possible when I send in an IT request. I truly appreciate Clayton, his work ethic and his commitment to the customer!"
"No matter the time of day"
"Clayton is professional, dependable and courteous. He always exceeds my expectations with regard to any technology issue and responds in a timely manner…no matter the time of day. What a gem!"
"Very good to work with"
"I highly recommend this group for your remote IT needs. Very good to work with."
"Provided amazing customer service"
I have been working with InfoTank for 17 years. Dave has always provided amazing customer service! I would highly recommend them to anyone.
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The 1-month Free Test Drive is InfoTank’s way of showing you what the future holds, once you make us your IT partner
Remember, we actively work hard to win your business month after month. So the amazing IT experience we provide you with in this free month, would only be the tip of the iceberg...
Note: This is a very limited-time offer, and businesses would be responded to on a first-come-first-serve basis!
Also, the 1-month Free Test Drive is specifically for businesses with a team of 10 - 200 staff (onsite and remote)
So, if that’s you, you have nothing to lose…
What happens when I click “See if I qualify for a FREE MONTH”?
